Privacy Policy - PowerAMS

Overview

PowerAMS ("we," "us," "our") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information—especially mobile phone numbers—when you use our association management platform, sign up through landing pages, or opt in by text message.

1. Information We Collect

From Association Administrators:

Name, email address, and phone number
Organization details for account setup and compliance
Payment information (processed securely by Stripe)
Platform usage data (log-ins, member management activities)
Member contact lists you upload to the platform

From Members / Subscribers:

Mobile phone number
Name (if provided)
SMS interaction data (delivery status, replies, link clicks)
Communication preferences (lists or segments joined)
Date and time of opt-in

2. How We Use Your Information

Deliver the SMS messages you have expressly opted in to receive
Operate, maintain, and improve the PowerAMS platform
Process opt-in and opt-out requests and ensure regulatory compliance
Provide customer support and troubleshoot issues
Fulfill legal or regulatory obligations

3. Mobile Information & SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates, internal or external, except our messaging provider solely for the purpose of message delivery.

You may opt out at any time by replying STOP to any message. For help, reply HELP.

Message and data rates may apply. Message frequency varies by subscriber.

4. Third-Party Service Providers

We partner with trusted vendors who process data only to provide the PowerAMS service and never for their own marketing:

Provider	Purpose	Marketing Use
Twilio	SMS message delivery	None
Supabase	Secure data storage & authentication	None
Stripe	Payment processing	None

5. Data Security

We employ industry-standard safeguards, including:

Encryption in transit (TLS) and at rest (AES-256)
Role-based access controls and multi-factor authentication
Regular security audits and vulnerability testing

6. Your Rights

You may, at any time:

Request access to the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your information (subject to legal retention rules)
Opt out of SMS communications as described in Section 3

7. Policy Updates

We may update this Privacy Policy periodically. When we do, we will post the revised policy on this page and update the "Last updated" date above. For material changes, we will also notify affected users via email or in-app notice.

8. Contact Us

Questions or concerns? Email us at: support@powerams.com